Help
Dispute a payment.
Use this when you paid from PayPal and the result was wrong: you did not get what you bought, you were charged twice, or you do not recognize the payment.
Find it
In Activity, note the name, date, and amount. That is the payment we need.
Say what happened
On Contact, describe what you expected and what you got. Attach a receipt if you have one.
Unauthorized
If you did not send it, change your password first, then report it.
What we do
Support reviews the payment and replies to the email on your account.
Have the name, date, and amount from Activity ready. That is the payment support can look up. We reply to the email on the account.